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Electronic Payment Roles and Responsibilities

Stakeholder Role and Responsibility
Bridge or Tunnel Operations Agency Provide information to toll reconciliation system to coordinate payments and exchange information with other toll service centers.
Responsible for lifting toll payments during extreme events, such as natural disasters and mass evacuations are required.
Responsible for managing the electronic toll collection process and detecting and processing violations of motorist that go through a toll plaza without paying.
Financial Institutions Reconcile payments of electronic toll transactions with toll authorities and bridge or tunnel operators.
Toll Authorities Exchange toll schedule information, customer information and other toll service information to coordinate toll operations.
Manage reciprocity agreements between toll agencies/service centers by exchanging information that supports reconciliation of toll charges by customers that are enrolled with other toll service centers.
Responsible for lifting toll payments during extreme events, such as natural disasters and mass evacuations are required.
Responsible for managing the electronic toll collection process and detecting and processing violations of motorist that go through a toll plaza without paying.
Last Update: 01-29-2006