| 1 | The center shall support the interface to the Emergency Telecommunications System (e.g. 911 or 7-digit call routing) to receive emergency notification information and provide it to the emergency system operator. |
| 2 | The center shall receive emergency call information from 911 services and present the possible incident information to the emergency system operator. |
| 3 | The center shall receive emergency call information from motorist call-boxes and present the possible incident information to the emergency system operator. |
| 4 | The center shall receive emergency call information from mayday service providers and present the possible incident information to the emergency system operator. |
| 5 | The center shall receive emergency notification information from other public safety agencies and present the possible incident information to the emergency system operator. |
| 6 | The center shall receive emergency notification information from public transit systems and present the possible incident information to the emergency system operator. |
| 7 | The center shall coordinate, correlate, and verify all emergency inputs, including those identified based on external calls and internal analysis of security sensor and surveillance data, and assign each a level of confidence. |
| 8 | The center shall send a request for remote control of CCTV systems from a traffic management center in order to verify the reported incident. |
| 9 | The center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency. |
| 10 | The center shall update the incident information log once the emergency system operator has verified the incident. |
| 11 | The center shall provide the capability for digitized map data to act as the background to the emergency information presented to the emergency system operator. |
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